The following questionnaire was set up to help us better identify the right solution to eliminate the confusion for your web development needs. All questions are optional. But the more information you provide, the better able we will be to respond to your request. This information will not be shared or sent to anyone else other than the staff at Total Confusion LLC. Please feel free to call us if you have any questions at 800.746.1985.

Name:
Company:
Address:
City:
State:
Zip Code:
Phone:
E-mail:
Best time to call:

This inquiry is for web:Design Redesign or other changes to an existing site Other

Brief description of services you are inquiring about:

BASIC INFORMATION
What does your company do?
Where are you located?
What is your mission statement or company objective?
If you have stores, how many do you have and where are they located?
What products or services do you offer?
List the top 5 features and benefits of your product(s) or service(s):
List the top 10 words or phrases that best describe your company:
Who are your key competitors?
What makes you different from your competitors?
What is the timing on this project?
What is your budget for the main project and maintenance?

GENERAL JOB INFORMATION
What is the main goal of this design/redesign project?
Do you have a specific vision or ideas on this project (layout, colors, features, scheme, etc.)?
Are there existing sites - related or non related to what you do - that you like and would like to emulate certain or all features?
What are the factors that will determine your web sites success?
If you do not currently have a web site, will you need domain registration and/or web hosting services?
If you currently have a web site, will you need a new hosting agreement?
How many email addresses will you need associated with your domain name?
Do you have a company logo, company colors or specific corporate fonts that you use?
If this is a new design request, please list the main sections you are thinking to include on the site (about us, contact us, products, etc.)?
Will you need any password protected areas for customers, vendors or employees?
Do you want any special programming features - such as a flash intro or animation?
Will you need any pages or sections backed by a database? If so, please describe briefly.
Will you need a Search Engine Optimization (SEOP) plan?
How often, if at all, will information change on the site?
Do you have any special marketing plans or tools you want to integrate in the site to encourage new visitors to stay and repeat visitors to return?

E-COMMERCE INFORMATION
If you require e-commerce services, do you currently have a system in place?
Do you require a web based system to integrate on-line and off-line orders?
List all credit cards you accept.
How often will the products change (e.g. seasonally)?
How are your products shipped?
Will you provide shipping cost charts or estimates?
Will you need to know the tax rate for multiple states?

REDESIGN INFORMATION
What is your current web address?
How long has the site been active?
Who is currently hosting the site? If you will stay with them, are there restrictions we should be aware of?
How many unique visitors reach your site each month (on average)?


Are there any other comments or questions you may have, not covered above:


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